Steward Observatory & Astronomy · IT Support

How can we help you today?

Select the queue that best matches your request.

Which describes your situation?

Desktop & Mobile Computing Services

Collaboration & Communication
  • Microsoft 365, Teams, OneDrive, Box
  • University Email
  • UA VPN, Zoom
  • Adobe products
Devices & Peripherals
  • Laptops, desktops, mobile devices, printers
  • OS support (Windows / macOS)
  • Hardware & software troubleshooting
  • Purchasing
  • Sophos / BitLocker
Other
  • General university resource access
  • Conference & classroom support
  • New desktop/endpoint purchasing advice
⚠️ Do not submit Export Control questions to this queue.

Server Administration for Research

Network & Research Resources
  • Network access & troubleshooting
  • NAS, servers, backups
  • Licensed software, Overleaf, Slack, Listservs
  • Linux workstations & servers
Specialized & Core Infrastructure
  • IDL, SolidWorks, Ansys
  • DNS/DHCP, web & development
  • Monitoring, licensing, cloud resources
  • Undergraduate & graduate teaching servers
Security & Export Control
  • Server security, updates & troubleshooting
  • Export Control on/offboarding
  • Collaboration software, servers, licensing